Technical Support & Service Manager Robotics (m/f/d)

Wandelbots GmbH

What we do

Wandelbots revolutionizes the way how industrial robots are programmed and used. In contrast to traditional manual programming of robots, Wandelbots enables non-programmers to teach robots by demonstration with input devices. People can simply show a robot how a task is performed. This approach changes the common world of robotics.

About the role

• Be the interface to internal and external customers or partners in Germany and all over the world
• Provide technical support and give advice regarding our products and applications
• Commission our product onsite and provide support to our customers and partners
• Analyze solutions and work on concepts for applications
• Implement and execute technical trainings and prepare training documents and guidance for customers
• Create documents for the user such as FAQ's, checklists and technical articles
• Visit customers for better service
• Work closely with your colleagues from Product Management, Sales, Business Development and Technology

What we offer

• Be part of an innovative, challenging, and fun work-environment in one of the most exciting start-ups in Germany
• Wandelbots is built on flat hierarchies and offers space to learn and grow personally and professionally
• Actively shape the company with your ideas
• Open and diverse work environment with colleagues from all over the world
• Live and work in Dresden, an educational, cultural, and industrial center in Germany, located in the picturesque Elbe valley
• Much more than just a fruit basket
• You graduated in electrical engineering or automation engineering, alternatively you are a certified technician, or you have a comparable qualification
• Ideally, you have several years experiences in programming and commissioning collaborative robots (Universal Robots, Techman, Doosan) and/or industrial robots (FANUC, YASKAWA, ABB, KUKA etc.) including their robot specific communication interfaces
• You have professional industry experience in the automation environment
• You already worked with industrial fieldbuses or industrial ethernet technologies such as Ethernet/IP, PROFINET or EtherCAT
• A plus: you are familiar with robot applications and peripherals such as gluing, welding, polishing, etc. and/or you have experience in automation technology in an industrial environment
• You are willing to travel (nationally and internationally)
• You are fluent in German and English
• You are a master of structured and flexible working methods; you love to solve problems in creative ways and communication is key for you
• You like robots!

Contact Fair

  • Marco Dutenstädter
  • Hall 8 – 8522

Contact Company

  • Wandelbots GmbH
  • Tiergartenstr. 38
  • 01219 Dresden